Terms and Conditions

Regular domestic cleaning and regular office cleaning

The price for regular domestic cleaning is 8-10 per hour per cleaner and the minimum of the service is 3 hours and is subject to signing a cleaning service Agreement with All Type Cleaning .Cleaning materials and equipment can be provide by our company which will cost an extra charge for the service or customers can provide their own materials. All equipment should be safe and in full working order. It can not be definite how long it will take to do the job and that a degree of flexibility may be required.

End of Tenancy

The End of Tenancy service price do not include balconies, patios, carpet cleaning, exterior windows, walls, curtains, ceilings, emptying wardrobes, cupboards, washing up and cleaning cutlery. If customers need any of these services they are available at an extra charge. If the property is after building work the price will be increase. All Type Cleaning reserves the right to amend the initial quotation, should the client`s original requirements change.

Carpet Cleaning

The carpet cleaning service has not definite price and it depends on the area which need to be done. There is an extra charge if All Type Cleaning operatives needs to collect keys from different address. All Type Cleaning reserves the right to amend the initial quotation, should the client`s original requirement change.

One off Cleaning

All Type Cleaning reserves the right to amend the initial quotation, should the client's original requirements change. Minimum of 3 hours per cleaning visit applies. Customer agrees to provide a list of tasks and all cleaning materials and equipment needed for the required work. All cleaning equipment should be safe and in full working order. If any estimates of how long it will take our operatives to do the job required are being provided that is only an estimate based on the average time it takes to clean a home or office of similar size to the customer's, it being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required. The customer is advised that a one-off spring cleaning may take double the length of time required for a general cleaning.

Payment

All outstanding balances for cleaning services carried out (except regular domestic and office cleaning) are payable by cash, debit/credit card or cheque made payable to All Type Cleaning upon completion of the job on the day of the service. If paying by cheque, a cheque guarantee card is required and the customer will be responsible for all bank and legal charges resulting from a dishonoured cheque.

Cancellation

Regular domestic cleaning, office cleaning

Customer may cancel a cleaning visit/s by giving at least 24 hours advanced notice. Customer may terminate the whole service by giving two weeks advanced notice in writing and specifying the last cleaning date. Customer agrees to pay the full price of the cleaning visit if the customer cancels or changes the date/time less than 24 hours prior to the scheduled appointment. Customer agrees to pay the full price of the cleaning visit in the event of a lockout caused by our cleaners being turned away; no one home to let them in; or problem with customer's keys. If keys are provided they must open the lock without any special efforts or skills. Customer agrees to pay the full price of one cleaning visit in case of a termination of the service if the customer has given less than one week advanced notice. Customer has the right to terminate the service without giving one week advanced notice but by giving 24 hours advanced notice before or immediately after the first cleaning visit only.

End of tenancy cleaning & Carpet cleaning

Customer may cancel the scheduled cleaning job at least 24 hours prior to the agreed start time. Customer agrees to pay 40% of the quote as a cancellation fee if the customer cancels or changes the date/time less than 24 hours prior to the scheduled appointment. Customer agrees to pay 40% of the quote as a cancellation fee in the event of a lock-out cased by our cleaners being turned away; no one home to let them in; no water or power available at customer's premises; or problem with customer's keys.

One-off cleaning

Customer may cancel the scheduled cleaning job at least 24 hours prior to the agreed start time. Customer agrees to pay £30 cancellation fee per cleaner if the customer cancels or changes the date/time less than 24 hours prior to the scheduled appointment. Customer agrees to pay £30 cancellation fee per cleaner in the event of a lock-out caused by our cleaners being turned away; no one home to let them in; or problem with customer's keys. If keys are provided they must open the lock without any special efforts or skills.

For Any Questions and Additional Information about our cleaning services Please Call at:

(0800) 681 6619